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Privacy Policy

This Privacy Policy was last modified on March 19, 2014.

Modraphelia operates www.modraphelia.com (“the Site”).  This page informs you of our policies regarding the collection, use and disclosure of Personal Information we receive from users of the Site.

We use your Personal Information only for providing and improving the Site.  By using the Site, you agree to the collection and use of information in accordance with this policy.

Information Collection and Use
While using our Site, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you.  Personally identifiable information may include, but is not limited to your name and email address (“Personal Information”).

We ask for payment information (such as a credit card number) to process your orders on the Site.  We take precautions to safeguard your payment information.  Your payment information is protected using industry standard encryption (SSL).

Log Data

Like many site operators, we collect information that your browser sends whenever you visit our Site (“Log Data”.  This Log Data may include information such as your computer’s Internet Protocol (“IP”) address, browser type, browser version, the pages of our Site that you visit, the time and date of your visit, the time spent on those pages and other statistics.

Cookies

Cookies are files with small amount of data, which may include an anonymous unique identifier.  Cookies are sent to your browser from a website and stored on your computer’s hard drive.

Like many sites, we use “cookies” to collection information.  You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.  However, if you do not accept cookies, you may not be able to use some portions of our Site.

Security

The security of your Personal Information is important to us, but remember that no method of transmission over the Internet, or method of electronic storage, is 100% secure.  While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.

Third party websites
The website contains links to other websites and vice versa. We are not responsible for the privacy policies or practices of third party websites.

Updating information
Please let us know if the personal information which we hold about you needs to be corrected or updated.

 

Changes to this Privacy Policy

Modraphelia may update this Privacy Policy from time to time.  We will notify you of any changes by posting the new Privacy Policy on the Site.  You are advised to review this Privacy Policy periodically for any changes.

Contact us

If you have any questions about the Privacy Policy, please write to us at info@modraphelia.com.

 

General

Modraphelia.com reserves the right to revise prices and details at any time without notice. All items are subject to availability. A refund will be given where you have already paid for an item.

Colour accuracy on the website cannot be guaranteed, and will vary depending on the resolution and screen type of your computer.

All design, text and imagery on Modraphelia.com is the copyright of Devonshire Holdings Inc. No permission is given in respect of use of any of the above. The site may not be altered in any way or re-published without permission.

These terms and conditions apply to all transactions on the Modraphelia.com website. Changes will apply to any subsequent orders received.

These terms and conditions do not in any way affect your statutory rights.


Registration

To use some of the services or features made available to you on this Site, you will need to register. When you register, you are required to provide information about yourself that is true, accurate, current and complete in all respects. Should any of your registration information change, please notify us immediately at the following e-mail address info@modraphelia.com. You may also want to view our Privacy Policy. We may change registration requirements from time to time.


Eligibility to Purchase

In order to make purchases through the Site, you will be requested to register and provide your personal details. In particular, Customers must provide their real name, phone number, e-mail address and other requested information as indicated. Furthermore, when ordering items, you will be required to provide payment details and you represent and warrant that the payment details you provide on ordering are both valid and correct and you confirm that you are the person referred to in the Billing information provided.

The Site is available only to individuals and others who meet the Modraphelia’s terms of eligibility, who have been issued a valid credit card by a bank acceptable to Modraphelia, whose applications are acceptable to Modraphelia and who have authorised Modraphelia to process a charge or charges on their credit card in the amount of the total purchase price for the merchandise which they purchase. Modraphelia reserves the right to restrict multiple quantities of an item being shipped to any one customer or postal address.


Orders

All orders are subject to acceptance and availability.

Modraphelia offers products for sale that are in stock and available for dispatch from our distribution centre.

Please note that items in your shopping basket are not reserved and may be purchased by other customers.


Pricing Policy

Prices shown on the Site are in Canadian dollars.

All prices and offers remain valid as advertised from time to time. The price of a product displayed on the Site at the time the order is accepted will be honored, except in cases of patent error.

International customers will be charged for the items purchased and shipping costs only. Import duty or tax costs will be invoiced to you directly from an import broker appointed by you; we recommend you contact your local customs authority to determine a landed cost price prior to purchase completion.

 

Sale Price Adjustment Policy

We are unable to offer price adjustment on items originally purchased in a sale or on any special promotion items that are temporarily reduced in price. Once an item has been purchased at a discounted sale price, no price adjustment will be offered should the item be further marked-down.


Acceptance of your Order

Once you have made your choice and your order has been placed, you will receive an email acknowledging the details of your order. This email is NOT an acceptance of your order, just a confirmation that we have received it.

Unless you cancel your order, acceptance of your order and completion of the contract between you and Modraphelia will be completed when we email you to confirm the goods have been dispatched. The sale contract is therefore concluded in Toronto, Canada and the language of the contract is English.

We reserve the right not to accept your order in the event, for example, that we are unable to obtain authorization for payment, that shipping restrictions apply to a particular item, that the item ordered is out of stock or does not satisfy our quality control standards and is withdrawn.

We may also refuse to process and therefore accept a transaction for any reason or refuse service to anyone at any time at our sole discretion. We will not be liable to you or any third party by reason of our withdrawing any merchandise from the Site whether or not that merchandise has been sold; removing, screening or editing any materials or content on the Site; refusing to process a transaction or unwinding or suspending any transaction after processing has begun.


Payment

Payment can be made via Paypal with any major credit cards accepted by Paypal.com. You confirm that the credit/debit card that is being used is yours or that you have been specifically authorized by the owner of the credit/debit card to use it. All credit/debit card holders are subject to validation checks and authorization by the card issuer. If the issuer of your payment card refuses to authorize payment to Modraphelia, we will not be liable for any delay or non-delivery.

We take all reasonable care to make our web site secure. All credit card transactions on this site are processed using Paypal, a secure online payment gateway that encrypts your card details in a secure host environment. If you are a registered Modraphelia user, these details will be fully encrypted and only used to process card transactions which you have initiated.


Insurance and Delivery

Modraphelia insures each purchase during the time it is in transit until it is delivered to your specified delivery address. We require a signature for any goods delivered, at which point responsibility for your purchased goods passes to you. If you have specified a recipient who is not you for delivery purposes (for example as a gift) then you accept that evidence of a signature by them (or at that delivery address) is evidence of delivery and fulfillment by Modraphelia.


Receiving a Refund

Your refund will be credited to the original purchaser's credit card account and will exclude shipping costs (with the exception of faulty items) which we deduct to cover the cost of our service. This can take up to ten days to process.


Gift vouchers terms & conditions

  1. Modraphella.com gift vouchers may only be redeemed on-line at www.modraphelia.com and are not redeemable in store.
  2. Gift vouchers cannot be used to pay for gift vouchers.
  3. Gift vouchers have no cash redemption value and are not transferable or assignable.
  4. If the order exceeds the amount of the gift voucher, the balance must be paid by credit or debit card.
  5. Gift vouchers and unused portions of Gift vouchers expire 12 months from the date of issue.
  6. Standard Modraphelia.com terms and conditions of purchase and use of the Modraphelia.com website apply.
  7. Only one gift voucher may be redeemed against an order. 
  8. Modraphelia.com is not responsible if a gift voucher is lost, stolen, destroyed or used without permission.