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Standard
Shipping Canada (via Canada Post)
Standard orders are processed
once credit card authorization and verification have been
obtained. Orders shipped via standard delivery typically
arrive in 6 -14 business days (Monday through Friday, not
including holidays) within Canada.
| SERVICE TYPE |
DELIVERY TIME |
Price |
| Standard |
6 -14 Days |
$10.00 - $14.00 |
| Express |
1 - 6 Days |
$14.00 - $25.00 |
Expedited
Shipping USA (via Canada Post)
Orders placed with Expedited
delivery Monday through Friday (excluding holidays) before
3:00 PM ET/ 12:00 PM PT will arrive within 8 business days,
pending credit card authorization and verification.
| SERVICE TYPE |
DELIVERY TIME |
Price |
| Expedited |
8 Days |
$19.99 |
International
Surface Shipping
Orders placed Monday through
Friday (excluding holidays) before 3:00 PM ET / 12:00 PM
PT will arrive within 8 - 12 business days,* pending credit
card authorization and verification.
Orders delivered outside of Ontario and worldwide may be
subject to local taxes, import duties or custom charges.
Modraphelia is unable to accept responsibility for charges
levied by other provinces or countries.
Express
International Delivery
Orders placed with Express
International Delivery Monday through Friday (excluding
holidays) before 3:00 PM ET / 12:00 PM PT will arrive 1
-5 business days, pending credit card authorization and
verification.
| SERVICE TYPE |
DELIVERY TIME |
Price |
| Surface |
8 -12 Days |
$45.00 |
| Express |
1 - 6 Days |
$76.00 |
Combined
Shipments
Where a single order results
in multiple items, the shipping and handling charge only
applies to the item that weighs the most. There are no additional
shipping charges for the smaller items within the package.
Online Policy
You may exchange your purchase for up
to 20 days from the date the order was placed. Products
must be in the condition you received them and in the original
box with receipt. Unfortunately, we do not offer refunds
on merchandise.
To exchange, please contact costumer service
by calling the main phone line or email us at sales@modraphelia.com
to ensure we have the correct size. Customer is responsible
for the return shipping. We require you to purchase the
exchange shipping fee before we can send out the item. (The
exchange fee would be the same amount you paid when you
placed the order).
In Store
Policy
Exchange is offered up to 14 days
from the date of purchase. Products must be returned in
the condition you received them and in the original box
with receipt.
If
you would like to contact us please email us at:
sales@modraphelia.com
Our
address for written correspondence is:
Modraphelia
256a Queen Street West
Toronto, Ontario, M5V 1Z8, Canada
Tel: 416-878-2241
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